서울특별시 종로구 북촌로 6길 30, 2호
2, 30, Bukchon-ro 6-gil, Jongno-gu, Seoul
By appointment
서울특별시 종로구 사간동 41, 201호
41, Sagan-dong, Jongno-gu, Seoul, #201
8DIVISION
서울특별시 중구 퇴계로 18길 31
YOUR ORDER
Your cart is currently empty.
Return & Refund Policy
Seeks and Found hopes that you will have a satisfying experience when you receive our products.
If the product is different from your expectations or needs to be exchanged, please contact us within 14 days of receipt and we will help you exchange or return it according to our guidance.
Products must be unused, undamaged and returned in their original packaging. Please provide proof of purchase when requested.
Exchanges and refunds are not possible in the following cases:
- Products set with diamonds or natural colored gemstones
- Products with signs of use such as wearing, washing, or perfume use
- Products damaged due to customer negligence
- Missing product components (case, warranty, etc.)
- Custom products made at customer request
In case of manufacturing defects, we will exchange with the same product after confirmation, and in this case, the shipping cost will be borne by us.
For exchanges and returns due to simple change of mind, round-trip shipping costs are borne by the customer and will be deducted from the refund amount.