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seeksandfound

102, 30 Bukchon-ro 6-gil

Jongno-gu, Seoul

Republic of Korea

+82 070 8095 7016

Business Info

Business Name: seeksandfound

Business License: 791-27-00364

Online Business License: 2017-Seoul Yeongdeungpo-0883

jeong hyeon yuck

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Return & Refund Policy

Seeks and Found hopes that you will have a satisfying experience when you receive our products.

If the product is different from your expectations or needs to be exchanged, please contact us within 14 days of receipt and we will help you exchange or return it according to our guidance.

Products must be unused, undamaged and returned in their original packaging. Please provide proof of purchase when requested.

Exchanges and refunds are not possible in the following cases:

Products set with diamonds or natural colored gemstones
Products with signs of use such as wearing, washing, or perfume use
Products damaged due to customer negligence
Missing product components (case, warranty, etc.)
Custom products made at customer request

In case of manufacturing defects, we will exchange with the same product after confirmation, and in this case, the shipping cost will be borne by us.

For exchanges and returns due to simple change of mind, round-trip shipping costs are borne by the customer and will be deducted from the refund amount.